LEGAL · PRIVACY
Privacy Policy
EFFECTIVE OCTOBER 9, 2026
Aestella is a brand operated by Systemize ("Systemize", "we", "us"). This policy explains what the Aestella mobile app ("Aestella") collects, why, where it is stored, who it is shared with, and how to delete it. It applies only to the Aestella app and aestella.app. Your use of Aestella is also governed by our Terms of Use.
Summary
- We do not sell your data, show ads, or track you across other apps or websites.
- Your photos are stored privately. Only you can view them in the app.
- You can delete an AI Preview or your whole account at any time from inside the app.
What we collect
| Information | What it includes | Why |
|---|---|---|
| Account | Email address and password (stored as a secure hash by our authentication provider). A random account ID. | To create your account, sign you in, and keep your data private to you. |
| Aesthetics Profile | Your quiz answers: goals, focus areas, age range, preferred intensity, downtime, treatment comfort, and budget range. | To generate your personalized educational plan and recommendations. |
| Plan and saved items | Your top match, alternative categories, and treatments you save. | To show your plan across sessions and devices. |
| Aesthetics Passport | Entries you choose to add: treatment, date, provider name, product, amount, area, notes, satisfaction, and whether you would do it again. Progress photos you choose to attach to your Passport entries. | To give you a private record of your treatments and progress photos. You control what you enter and upload. |
| AI Preview photos | The photo you choose for an AI Preview, the generated visualization, the look and intensity you selected, and when it was created. | To create and show your AI visualization and to count your monthly allowance. |
| Reports | The reason you give if you report an AI Preview result. | To review problems with generated images. |
| Purchases | Subscription status and purchase history, linked to your account ID. Payment details are handled by Apple or Google; we never receive your card number. | To unlock Premium, restore purchases, and check Premium access on our servers. Purchase and subscription information may also be processed to understand subscription status and purchase activity, including through RevenueCat. It is not used for advertising. |
Health-related information. Some of what you enter may relate to your health or appearance. This includes your Aesthetics Profile answers, your Aesthetics Passport treatment entries, and any notes you write. Aestella collects it only when you enter it. We use it to provide app features, build your personalized plan, and personalize what the app shows you. We do not sell it and we do not use it for advertising. You can delete it by deleting your account (Passport → Account → Delete Account), which permanently removes it.
We do not collect your location, contacts, advertising identifier, or browsing history, and the app does not send usage events to an analytics service. Aestella accesses your photo library when you choose a photo. It uses your camera only when you choose to take a photo for AI Preview; it does not use the camera in the background. Photos you choose to upload are stored in private cloud storage, as described below.
Passport progress photos. Photos you attach to your treatment journal are uploaded to private Supabase Storage and linked to your account and Passport entry. They are not device-only. Other users cannot view them in the app. You can remove a progress photo. If the app reports that cleanup is pending, contact support to finish removing the unused private copy. Account deletion removes your stored Passport photos before deleting your account. Saving or sharing a photo through your device may create a separate copy outside Aestella, which account deletion does not remove.
AI Preview photos
- Where they go. When you create an AI Preview, your photo is uploaded to a private storage folder that only your account can access.
- Who processes them. Our server gives our image-generation provider, Replicate, a link to your photo that expires after 3 minutes. Replicate runs the FLUX Kontext model developed by Black Forest Labs to produce the visualization. Replicate states that API prediction inputs, outputs and logs are removed after about one hour by default.
- How long we keep them. Your original photo and generated image are stored in private cloud storage until you delete that Preview or delete your account. When a request is rejected or fails, we attempt to remove unused uploaded images. An interrupted request, a cleanup failure, or an uncertain save can leave images stored until recovery or account deletion. Deleting a saved Preview removes its stored original and generated images. A Preview record may remain to enforce your monthly allowance until you delete your account. Photos you save to your device or share outside Aestella are separate copies and are not removed by account deletion.
- Who can see them. Only you, through short-lived private links shown in the app. Photos are never public and are not shown to other users.
- What we don't do. We don't use your photos to diagnose you, to identify you, for advertising, or to train AI models.
AI Previews are visualizations, not predictions of real treatment results.
Service providers
We share information only with providers that run the app for us:
- Supabase: account sign-in, database, and private photo storage (United States).
- RevenueCat: subscription status and purchase history, linked to your account ID.
- Replicate and Black Forest Labs: AI Preview image generation, only for photos you submit.
- Apple and Google: payments and subscription management under their own privacy policies.
We may also disclose information if the law requires it.
Storage and security
Data is sent over encrypted connections. Each account can only read its own records and photos. Access checks run on our servers. Secret keys are never shipped in the app.
Your choices and rights
- Delete a Preview: open it in the app and choose Delete. This removes both the original photo and the generated image.
- Delete your account. In the app, go to Passport → Account → Delete Account. After you confirm, Aestella removes your stored Passport and Preview images before deleting your account and its associated profile, quiz answers, plan, saved items, Passport entries and photo records, and Preview history and reports. If image cleanup cannot be confirmed, the app reports a failure so you can retry rather than leaving images behind. See Delete Account for another way to request deletion.
We also request deletion of the customer record linked to your account at RevenueCat, our subscription provider. This request can fail or take additional time. If a request fails, we attempt to record it for follow-up; contact aestellabeauty@gmail.com if you need help completing that deletion. A limited deletion-task record containing the account ID and processing status may remain while the request is pending. It does not contain your photos or journal content.
Deleting your account does not cancel a subscription. Cancel it in Google Play or your Apple subscription settings. Google Play, Apple and RevenueCat may retain purchase or transaction records under their own policies and applicable requirements.
Deletion removes your data from active app storage. Backup copies, if any, are subject to our hosting provider's backup retention policy. Contact aestellabeauty@gmail.com for questions about retained records or deletion.
- Access or correct your data: email aestellabeauty@gmail.com.
- Deleting your account does not cancel a subscription. Cancel it in your Apple ID or Google Play subscription settings.
Depending on where you live, you may have extra rights, such as access, correction, deletion, or portability. Email us and we will respond within the time the law requires.
Children
Aestella is for adults 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has created an account, email us and we will delete it.
Changes
If we change this policy, we will update the effective date above and, for significant changes, tell you in the app.
Contact
AESTELLA IS OPERATED BY SYSTEMIZE.