ACCOUNT · DELETION

Delete Your Account

Delete in the app (fastest)

1. Open Aestella and sign in.
2. Go to the Passport tab.
3. Scroll to Account and tap Delete Account.
4. Confirm the request. Aestella removes your stored photos, then deletes your app account and its associated data. If deletion fails, the app displays an error so you can retry. Deletion of a RevenueCat customer record can take additional time, as explained below.

Can't access the app?

Email aestellabeauty@gmail.com from the email address on your account with the subject "Delete my Aestella account". We will confirm it is you and delete your account within 30 days.

What is deleted

• Your Aestella account, email address and profile
• Your Aesthetics Profile quiz answers and plan
• Saved treatments, Passport entries, and stored Passport progress photos
• Stored AI Preview originals and generated images
• Your AI Preview history and reports
• The verified Premium status stored by Aestella

We also request deletion of your linked RevenueCat customer record. If a request fails, we attempt to record it for follow-up; support assistance may be needed to complete deletion. Contact aestellabeauty@gmail.com if you need help completing it.

What may remain. A limited deletion-task record containing the account ID and processing status may remain while a RevenueCat deletion request is pending. Google Play, Apple and RevenueCat may retain purchase or transaction records under their own policies and applicable requirements. Backup copies, if any, follow our hosting provider's backup retention policy. Photos you saved to your device or shared outside Aestella are outside our app storage and are not removed by account deletion.

Your subscription

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it first:

• iPhone: Settings → your name → Subscriptions → Aestella → Cancel Subscription
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Aestella → Cancel

AESTELLA IS OPERATED BY SYSTEMIZE.